Privacy Policy

2. Data Collection

We collect different types of information to provide and improve our services. The types of information we collect include:

1. Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you voluntarily provide to us when contacting us, requesting a quote, or engaging our services.
2. Project-Related Information: When you engage our video production services, we may collect information related to your project, such as scripts, storyboards, footage, and other materials necessary to complete the project. This information may include personal information about individuals appearing in the video.
3. Website Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies and similar tracking technologies to collect this information. Please refer to our Cookies Policy for more details.
4. Communication Data: We retain records of our communications with you, including emails, phone calls, and other correspondence. This helps us provide better customer service and improve our communication strategies.
5. Payment Information: If you make payments for our services, we collect payment information such as credit card details or bank account information. This information is processed securely by our payment processors and is not stored on our servers.

We collect this information through various means, including:

• Information you provide directly to us through forms on our website or through direct communication.
• Automated data collection technologies such as cookies and web beacons.
• Third-party service providers who collect data on our behalf (e.g., analytics providers, payment processors).

3. Data Usage

We use the information we collect for various purposes, including:

1. Providing and Improving Our Services: We use your information to provide the video production services you request, to manage your account, and to improve the quality and functionality of our services.
2. Communicating with You: We use your contact information to respond to your inquiries, provide updates on your projects, and send you marketing communications about our services. You can opt out of receiving marketing communications at any time.
3. Personalizing Your Experience: We may use your information to personalize your experience on our website and to provide you with content and offers that are relevant to your interests.
4. Analyzing Website Usage: We use website usage data to analyze trends, track user movements, and gather demographic information for aggregate use. This helps us understand how our website is being used and how we can improve it.
5. Ensuring Security: We use your information to protect our website and services from fraud, abuse, and other security threats.
6. Complying with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

We will only use your personal information for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

4. Data Sharing

We may share your personal information with the following categories of recipients:

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, payment processing, and customer support. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
• Business Partners: We may share information with business partners who collaborate with us on projects or offer complementary services. We will only share your information with business partners who agree to comply with this Privacy Policy and applicable data protection laws.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: If Visionary Studios is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or control of your personal information.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online, such as payment information.
• Access Controls: We restrict access to personal information to authorized personnel who need access to it to perform their job duties.
• Firewalls and Intrusion Detection Systems: We use firewalls and intrusion detection systems to protect our networks from unauthorized access.
• Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities in our systems.
• Employee Training: We provide regular training to our employees on data protection and security best practices.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Erasure: You have the right to request that we erase your personal information under certain circumstances.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Data Portability: You have the right to request that we transfer your personal information to another organization or directly to you, where technically feasible.
• Objection: You have the right to object to the processing of your personal information under certain circumstances, including for marketing purposes.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

You also have the right to lodge a complaint with a data protection authority if you believe that we have violated your data protection rights.